Professional Certification:
A+ certification, NCIS
Professional Resume:
EDUCATION
Lincoln Technical Institute, Philadelphia, Pa
Network Communications and Information System ? Diploma
Devry university
Networks and computer Systems- Associates
Computer Skills
Proficient in Microsoft Word, Excel, PowerPoint,Windows 98, 2000, XP, Vista
Extensive knowledge of computer hardware and software. installation and troubleshooting.
Routers and home networks.
Virus and spyware removal
Data recovery
Externship
Comprecovery, Philadelphia, Pa
Extern
Troubleshooting and computer repair
Upgraded desktops and laptops
Recovered data from damaged hard drives
Customer service
ICT Group, Langhorne, Pa
Customer Care Associate
Answered inbound calls from customers who used Glucose meters with test strips,
Control solutions, lancing devices and computer software for meters and hardware
Troubleshoot for problems via telephone support along with product training
Scantek, South Hampton, PA? Quality Control Tech???????????????????????????????????????????????????????? ? ??
Proactively recognizing, evaluating, and addressing problems with Image quality Responsible for ensuring that documents are prepared, scanned and data entered in various data bases and servers.?
Company Description:
Computer upgrades and repairs, removal of virus and spyware.
home network set up.
PC and Laptop troubleshooting.
Data Recovery from hard drives.
No solution? No fee!
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