Professional Certification:
N\A
Professional Resume:
OBJECTIVE: To contribute over fifteen years experiencein Coaching and Training in order to facilitate academic and personal success for students and adults
Experience: Career and Life Coaching Student Academic Development
Seminar Presentation Seminar Facilitation
Training Product Knowledge Skill Development
Customer Service Hiring
COACHING:
· Facilitated middle and high school students in time management techniques, planning and organizing; developed students’ accountability based on individual strengths
· Coached academic excellence in students K-12 via behaviors and outcomes; students improved their grades as well as confidence
· Coached ten or more teachers to understand their personal strengths in order to help students improve grades, enhance confidence and reach goals
· Assessed clients’ professional and/or personal strengths to aid in job-search skill building, sales or other presentations
· Utilized personal networking experience to develop career coaching techniques for job-seeking clients
TRAINING:
· In one company alone, coached over fifty sales consultants, two direct reports and regional team on product knowledge and tips to increase average unit sale
· Developed individual in-store training for sales consultants
· Presented and facilitated sales programs and techniques for five major retailers in a major market
· Trained Independent, Mass Market and Department store owners in new product information, sales promotions, and sell-through opportunities
· Benchmarked and promoted two sales associates to the regional team via facilitation of employee self- accountability through use of company-wide communication skills
· Exceeded company metrics for monthly parent conferencing
OPERATIONS:
· Managed a caseload of thirty to one hundred families at any given time
· Operated skin care, cosmetics and supplemental-learning businesses with revenues up to $750K
· Supervised up to 25 part-time teachers and two full time direct-reports
· Coached and trained two full-time directors to develop
N\A
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