Professional Certification:
working towards
Professional Resume:
Chris Poulos
IT Technician
Experienced ? Dependable ? Confident
? Over 10 years professional experience building and maintaining PC systems and websites.
? Thorough knowledge in workstation, some server and network knowledge across windows and Mac.
? Highly skilled in Adobe / Macromedia / Microsoft products and can quickly and easily adapt to new platforms.
? Team player! but can also complete tasks independently!
? Currently learning new and improving existing skills using Skillport on-line courses courtesy of Robert Half Technology.
Professional Experience
System Deployment Technician May 2010 ? Present
Peak Systems, New York, NY
? Setup new workstations or re-imaged older systems for client UBS.
? Performed user data migration using Symantec Ghost.
? Maintained log of completed work using Dell CDM Quickbase.
Viral Marketing Technician Jun 2008 ? Feb 2009
Reveille Productions, Universal City, CA
? Gathered market awareness data for various television shows (The Biggest Loser, Kath and Kim, etc..) via various chat and IM services, message boards, forums, MySpace, Youtube, Twitter and FaceBook.
? Built project websites based on each show using MySpace and Youtube with custom graphics.
? Because of my knowledge with web design I was asked to modify a site designed to collect user data for a promotional contest that was only sending the data to the user and not to the promoter. After adding a Tectite Formail script to the web code, the site performed as intended.
? At the end of each day market analysis was recorded in Excel files and compared to previous days to help understand the strengths of the approaches currently utilized. Later our team would discuss what could be done to improve the next day?s results.
Web Designer / Information Systems Technician Sep 2005 ? Mar 2010
Now Promos Inc., North Hollywood, CA
? Analyzed the top 7 performing retail sites and designed an original user interface for both ?NeverMall? and parent company ?Now Promos? based on ease of use, fewest clicks to checkout, overall aesthetic and intuitiveness.
? Used Illustrator to create multi-layer vector graphic artwork from non-vector image samples, this process was crucial for the Brother embroidery software to create thread and needle patterns properly.
? Set up web-based VOIP system Aptela as NeverMall?s toll-free U.S. based customer service line.
? Maintained network and workstation performance, regardless of what the issue was, if it failed, I fixed it!
Information Systems Technician Oct 1999 ? Aug 2005 John Wayne Cancer Institute, Santa Monica, California
? Solved day to day Windows XP and 2000 workstation problems including printing errors, spyware, malware and virus infections, VPN, email issues, etc
? Ordered and built custom user machines from scratch, based on the requirements of each individual.
? Set up various pc and mac based software for medical imaging hardware, microscopes and data collection devices.
? Assisted various doctors and staff in PowerPoint presentations and Veritas data retrieval when they accidently deleted important documents.
? On-call for 24 hour on and off-site executive technical support.
Company Description:
I am not a company, I am an individual who has had over 6 years working in the IT field for a medical institution and over 4 years working independently as a consultant. If you need assistance of any kind with computer related problems, contact me!
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